Privacy Policy

1. Introduction

American EMT Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or use our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Full name and contact information (email, phone number, address)
• Date of birth and government-issued identification numbers
• Emergency contact information
• Educational background and employment history
• Payment and billing information
• Medical information relevant to EMT training requirements
• Background check results for clinical placements

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing course enrollments and managing student records
• Communicating about courses, schedules, and important updates
• Processing payments and managing financial accounts
• Submitting certification applications to state and national agencies
• Arranging clinical placements and internships
• Sending marketing communications (with your consent)
• Improving our website and educational services
• Complying with legal and regulatory requirements
• Protecting against fraud and ensuring security

4. Information Sharing and Disclosure

We may share your information with:

• State and National Certification Bodies: To process your EMT certification applications
• Clinical Partners: Hospitals and EMS agencies for clinical placement purposes
• Payment Processors: To process tuition and fee payments securely
• Background Check Services: As required for clinical placements
• Service Providers: Third parties who assist with our operations
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Student records may be retained for extended periods as required by educational regulations and certification requirements. Typically, we retain student records for a minimum of seven (7) years after course completion.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another organization
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve our website functionality
• Provide personalized content and advertisements
• Analyze website traffic and usage patterns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: